I got the most unusual e-mail from a coworker today. She was trying to research a very difficult software bug in our system. The trouble was that she could not reproduce the problem. This happens to the best of us from time to time. However she was not on the hunt for things in the code which might be the cause of the problem. This is a very dangerous journey for even the best of software engineers. Her analysis and e-mail to me was concern over a SQL statement like this:
SET column1=500, column2=column1;
Her plan was to reorder the two assignments in the SET clause. And the reasoning was that maybe Oracle would sometimes assign column1 to a value of 500, then assign column2 to that same value due to this UPDATE. Now this sounded quite preposterous to me. I told her that the switch in order would have no material change in the results, ever. I tried to be patient. I explained that Oracle would always take the values prior to the update, and then use those whenever an assignment was made referencing one of the columns in the table. She thought she could do some Googling on the Internet to find an example where somebody ran into this problem. She already searched our code and found places where the order in the SET clause was switched around.
I told the coworker that she could try to ship out the code change. It would make no difference in the results. And we would look a little funny if we tried to pass that off as the solution to the problem. At the very least I would have hoped one of our DBAs would have protested. Heck. I determined I should protest a little louder. Nothing like a little education to make a good impression though. So I looked up the Oracle documentation on the UPDATE statement. We are using Oracle 9i on the back end. So I found what I needed in the PL/SQL Programmer's reference for Oracle 9i. It defines columns on the right hand side in such UPDATE statements as referring to the old values of the columns in the row. Now I guess she could make the argument that Oracle states this is the case but it not following through. But that statement is probably as likely as stating that sometimes Oracle just forgets to follow through on the whole update. I was pleased when I got a message back thanking me for the information.
The search goes on for the source of the strange customer problem. I have already provided the customer with the grim projection that we shall not fix this problem any time this week. It might be time to guide this developer to tried and true software maintenance methodologies. A fitting example would be that you cannot fix a problem until you can reproduce it. The justification is that you can never know whether your fix works if you do not know how to make the problem happen in the first place. Another idea I had was that maybe it was time for a little Oracle database training in this case. I have taken a class or two on Oracle technology. But I have also read a ton of books and a lot of other information on the web. However I think my best instructor has been many years of hands-on maintenance in front of a huge Oracle database. Sometimes I overlook this experience because I take it for granted.
Good-fast-cheap. Pick two. - I got invited to a meeting with the customer today. There was a problem in production. And the customer wanted answers. When it came time, I explained wha...